Shape Salesforce product launches through licensing, entitlement design, and pricing operations in a hybrid role with three office days weekly. Your decisions connect packaging to customer provisioning.

As a Product Operations Manager, you will define licensing models for new offers and guide launch sign-off. You will partner with Pricing Strategy, Product Management, Engineering, Finance, and Sales Operations. Your work will influence provisioning-system roadmaps, commercial workflows, and product experiences across customers, sellers, and operators.

Key Responsibilities:

- Own licensing and entitlement design for recent product launches
- Map SKUs, products, licenses, entitlements, and features accurately
- Define limits, provisioning, overage handling, and trial conversion
- Build governance, standards,



playbooks, and launch documentation
- Assess customer, seller, operator, financial, and operational impacts

Requirements:

- Seven-plus years in product, engineering, operations, IT, or similar
- Two-plus years leading technical cross-functional programs
- Experience with B2B SaaS licensing or product development lifecycles
- Ability to read, write, and troubleshoot XML
- Experience using SOQL, SQL, AI tools, and source control

Bring systems thinking, technical fluency, and licensing expertise to Salesforce product operations and reliable launch execution.

📌 Product Licensing Operations Manager (Toronto)
🏢 Salesforce Partner Canada
📍 Toronto