Lead client growth at William Thomas Digital through strategic partnerships, revenue ownership, and personalized customer experiences. This hands-on role shapes measurable outcomes.

As an Account Director, you will lead key relationships and guide senior stakeholders through complex decisions. You will combine CRM, personalization, marketing automation, and data-driven marketing expertise. The work spans roadmap planning, execution, forecasting, and account development. You will partner with strategists, creatives, technologists, and data specialists to deliver integrated solutions.

Key Responsibilities:

- Lead senior relationships across one or more top client accounts
- Build partnerships by understanding client goals, businesses, and customers
- Own revenue, margin, pipeline, and forecasting for accounts
- Identify opportunities and shape scopes, proposals,



and business cases
- Translate client goals into transparent cross-functional delivery plans

Requirements:

- Seven to ten years in client-facing agency or consulting roles
- Proven success growing accounts and delivering measurable client impact
- Experience leading cross-functional teams and complex, high-visibility work
- Strong CRM, personalization, automation, and data-driven marketing understanding
- Commercial mindset covering revenue, margins, forecasting, and opportunities

Bring client leadership, commercial judgment, and CRM expertise to grow accounts and deliver personalized experiences at William Thomas Digital.

📌 Account Director Client Growth (Toronto)
🏢 Aurum
📍 Toronto