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Housing Applicant Services Clerk - Nine Month

Wellington County consistently ranks as one of the safest communities in Canada and is home to vibrant economies, active and inclusive communities, and beautiful landscapes.

We are committed to building and maintaining a respectful, inclusive and equitable workplace that is representative of the community we proudly serve. The County is looking for individuals who are committed to public service, enjoy collaborating with others and share the County’s values. We value applicants with a diverse range of skills, experiences, and competencies, and are looking forward to welcoming new members to our talented team.

The County offers a generous compensation, benefits and pension package. We also offer ongoing career and development opportunities to our employees, with a commitment to health and well-being.

Posting ID: 2645 - this recruitment is for an existing vacancy Department: Social Services Division: Housing Services Position Type: Nine Month Full Time Contract Work Hours: Monday to Friday, 35 hours per week: regular schedule is 8:30 am - 4:00 pm onsite/in-person; flexibility of hours may be required. Work Location: 138 Wyndham, Guelph ; the County of Wellington is an employer that provides service onsite. Vacancies:



1 Application Deadline: 11/11/2026 The following includes some of the principal responsibilities for this role and is intended to provide an overview of the person. The full scope of responsibilities is outlined in the complete job description.

BASIC FUNCTION

This position reports to the Applicant Services Manager. The Housing Applicant Services Clerk works on a scheduled rotation to provide first level contact with clients and is responsible for supporting the delivery of client services which includes accounts receivable, reception and centralized wait list processes for the Housing Services Division. The Housing Applicant Services Clerk also supports the subsidized housing application renewal process, provides support to applicants and community partners as well as assists in providing individuals and families with information and referrals.

PRINCIPAL RESPONSIBILITIES

- Provide general customer service to clients and members of the public, including responding to walk-ins, and answering and directing a high volume of telephone calls, and email inquiries in a skilled and welcoming manner.
- Data entry into Housing databases.
- Receive, process and balance rent and other non-rental accounts receivable by

📌 Housing Applicant Services Clerk (Wellington)
🏢 County of Wellington
📍 Wellington