Customer Service Representative (Toronto)

Customer Service Representative (Toronto)

02 Nov
|
ENMAX
|
Toronto

02 Nov

ENMAX

Toronto

Why ENMAX?

We are driven by our purpose of lighting the way to a brighter energy future, a future that includes a workplace where you’ll experience belonging and unlock possibilities.

We offer
meaningful opportunities, robust collaboration and a career aligned to what matters to you. We’re proud of who we are and the work we do to support our communities and customers who depend on us, because at ENMAX, we’re lighting the way together.

As an ENMAX Customer Service Representative, you will represent the ENMAX brand by delivering exceptional customer service as a trusted advisor to Albertans for their energy needs. Our call center is fast paced, results driven, high energy, and a constantly evolving workplace. On any given day, we serve thousands of Albertans over the phone, live-chat and email.



We make it easy for customers to do business with us because we’re passionate about providing the best experience. We work hard and understand the importance of recharging and celebrating our success. As a Customer Service Representative, you will connect with customers over phone, email, and/or live chat to provide "first contact" resolution on their inquiries. The nature of these interactions may vary from troubleshooting high bills to promoting products to setting up new service. With each customer interaction you will:

- Deliver a positive and professional customer experience across phone, email, and live chat interactions
- Leverage support and escalation teams for complex calls to resolve and/or

📌 Customer Service Representative (Toronto)
🏢 ENMAX
📍 Toronto

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