City Specialist

Location: Edmonton, Alberta

Job Type: Full time Contract (12 Months), with Potential for Permanent Hire

Schedule: Monday to Friday, 10:00 AM 6:00 PM

Compensation: $22$25 per hour

About the Opportunity

Our client, a leading technology company specializing in connecting local businesses with customers, is looking for a motivated and customer-focused City Specialist to support its growing presence in Edmonton, Alberta.

This is an exciting opportunity to join a high-growth technology environment, build relationships with local restaurant partners, and contribute directly to merchant growth and business development.

About the Role

As a City Specialist, you will play an significant role in expanding our client's local merchant network and supporting restaurant partners throughout Edmonton. This is a highly field-based, customer-facing position involving in-person visits to restaurants and prospective merchant partners to identify their needs and generate opportunities for the sales team.

Initially, the role will involve approximately five days per week in the field, with the potential for responsibilities and projects to evolve over time. You will introduce the company's platform to local businesses, establish a strong first impression, identify potential opportunities, and coordinate follow-up meetings with sales representatives.

This position is ideal for someone who enjoys meeting new people, working independently, and building a career in a fast-paced technology company.

Key Responsibilities

- Conduct in-person visits to restaurants and prospective merchant partners throughout Edmonton.
- Introduce the company's platform and communicate its value to restaurant owners, managers, and decision-makers.




- Build relationships with local merchants and identify their business needs, challenges, and priorities.
- Schedule follow-up calls and meetings between prospective merchants and the sales team.
- Support new restaurant partners with onboarding and initial platform-related questions.
- Gather merchant feedback and share market insights with internal teams.
- Maintain accurate records of merchant interactions, outreach activities, and follow-up opportunities.
- Troubleshoot basic technical issues and assist merchants with platform-related questions when needed.
- Represent the company professionally in the local business community.
- Adapt to evolving business priorities and contribute to new projects as the organization continues to grow.

Qualifications

- At least six months of experience in a customer-facing role, such as sales, retail, hospitality, or customer service.
- Confidence approaching unfamiliar businesses and engaging decision-makers in person.
- Proficiency in Microsoft Office or Google Workspace, including Word/Docs and Excel/Sheets.
- Intermediate SQL skills and general technical proficiency, including basic troubleshooting across phones, tablets, and computers.
- Valid driver's licence and access to a reliable personal vehicle.
- Must be located in downtown Edmonton or the surrounding area.

Compensation & Perks

- Hourly compensation of $23$25.
- Fuel allowance of $0.75 per kilometre for eligible work-related travel.
- Lunch expenses covered up to $20 per day, subject to applicable expense policies.
- Full-time schedule of 40 hours per week, Monday to Friday.
- Initial 12-month contract with the potential for permanent employment.
- Opportunity to gain experience with a high-growth technology company and pursue future career opportunities in sales, merchant operations, and

📌 City Specialist (Edmonton)
🏢 TEKsystems
📍 Edmonton