Shape complex Service Now solutions at Optovia across Canada, combining enterprise architecture expertise with client leadership and mentorship.As a Senior Service Now Architect, you will guide technical delivery for government and private sector clients. The scope includes ITSM, CMDB, ITOM, EAM, SPM, EA, ITAM, WSD, integrations, automation, security, and governance. You will translate priorities into scalable platform designs and measurable outcomes.Key Responsibilities: Own architecture from discovery through implementation and support transitionDesign workflows, data models, integrations, and platform capabilitiesGuide CMDB and CSDM governance, data quality, and adoptionLead reviews, resolve challenges, and manage delivery risksAdvise stakeholders through workshops,



roadmaps, and technical presentationsRequirements: At least 10 years of hands-on Service Now experienceService Now Certified Technical Architect credentialEnterprise architecture and complex implementation leadership experienceStrong development, integration, automation, security, and governance knowledgeCanadian residence, work eligibility, and federal clearance eligibilityBring Service Now architecture, client leadership, technical delivery, and mentorship expertise to Optovia’s Canadian practice.#J-18808-Ljbffr

📌 Senior Servicenow Solutions Architect (Quebec City)
🏢 Optovia
📍 Quebec City