Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!Our core values:Integrity – We do what’s right, even when no one is looking.Improvement – We do it well. Then we do it better.Caring – We put ourselves in others’ shoes.Authenticity – We like people, not pretense.Determination – We kick down walls.At Trail Appliances, we're not just selling appliances. We're helping customers create homes they love, and we're constantly looking for better ways to serve them. As a family-owned Canadian company, we believe great ideas can come from anywhere, and we're committed to giving our teams the tools, technology, and support they need to do their best work.What You'll DoAs our Technical Product Owner, you'll own the roadmap, governance, adoption, and ongoing evolution of our AI and low-code platforms. You'll work across the business to identify opportunities, prioritize investments, and deliver solutions that improve the way we work.Own and maintain the roadmap and backlog for Microsoft 365 Copilot, Copilot Studio, Power Apps, Power Automate, Dataverse, and related innovation initiativesPartner with leaders and frontline teams to identify opportunities where AI and automation can improve customer experience, employee experience, productivity, and business outcomesEvaluate and prioritize opportunities based on business value, feasibility, adoption potential, cost, risk, and strategic alignmentTranslate business needs into user stories, process designs, technical requirements, governance controls, and measurable success metricsConfigure, prototype, test,



troubleshoot, and help deliver AI and Power Platform solutions while coordinating with developers, architects, and other technical specialists when neededLead discovery workshops, demonstrations, pilots, user acceptance testing, training, and solution adoption activitiesManage platform administration, licensing, capacity, environments, security, connectors, and lifecycle management in partnership with IT, Security, Privacy, and Architecture teamsMonitor usage, adoption, platform health, costs, and realized business value to continuously improve our investment decisionsHelp establish practical governance that enables innovation while protecting our people, customers, data, and businessWhat You BringWe're looking for someone who combines strong product thinking with hands‑on technical capability and a passion for helping people embrace recent ways of working.Required ExperienceFive or more years of experience in product ownership, product management, business analysis, automation, enterprise applications, digital transformation, or solution delivery rolesHands‑on experience with Microsoft Power Platform, including Power Apps, Power Automate, Dataverse, platform administration, governance, and application lifecycle managementExperience working with generative AI, copilots, or AI agents, including use‑case assessment, prototyping, testing, governance, security, privacy, and responsible AI considerationsExperience managing licensing, consumption, capacity, utilization, forecasting,



and technology‑related costsAbility to configure and troubleshoot low‑code and AI solutions while understanding when to engage deeper technical expertiseExperience developing roadmaps and managing competing priorities across technically complex initiativesStrong business analysis, discovery, facilitation, and stakeholder management skillsKnowledge of enterprise governance practices related to security, data access, identity, environments, supportability, and change managementExcellent communication skills with the ability to engage technical, operational, and executive audiencesNice to HaveExperience with Microsoft 365 Copilot and Copilot StudioExperience deploying AI or agent‑based solutions that have delivered measurable business valueExperience establishing AI or Power Platform governance programsExperience with Azure AI Services, AI Builder, Microsoft Fabric, Power BI, Power Pages, Dynamics 365, Azure Dev Ops, APIs, integrations, or enterprise data platformsMicrosoft certifications in Power Platform, Azure AI, Business Applications, or related technologiesWhy Join Trail?At Trail Appliances, you'll have the opportunity to influence how a growing Canadian organization uses AI and automation to create meaningful business impact.You’ll join a collaborative team that values curiosity, continuous improvement, and practical innovation. You’ll be empowered to explore new technologies, challenge conventional thinking, and help shape the future of work at Trail.Most importantly, you’ll work with people who genuinely care about one another, our customers, and the communities we serve.What We OfferCompetitive compensation and benefits packageHybrid work environmentOpportunities for professional development and continuous learningA collaborative, supportive, and values‑driven cultureThe opportunity to make a measurable impact on the future of our business#J-18808-Ljbffr

📌 Technical Product Owner - Ai & Power Platform (Richmond)
🏢 Trail Appliances BC
📍 Richmond