Mechanical Service Coordinator | Monday-Friday | Full-Time | Benefits & RRSP MatchingDo you have experience coordinating technicians, managing service schedules, and keeping mechanical service operations running smoothly? Are you comfortable balancing customer needs, urgent service calls, inspections, and changing priorities in a fast-paced technical environment? If so, we'd love to hear from you.Our client is a well-established Atlantic Canadian company that supports businesses throughout the region with specialized equipment services, inspections, installations, and maintenance solutions. Known for their commitment to customer service, safety, and quality workmanship, they have built a strong reputation and a loyal customer base over many years. Just as importantly, they are known for their supportive team environment, cooperative culture, and commitment to employee success. This is an excellent opportunity to join a growing organization where your contributions are valued and your professional development is encouraged.Important Experience RequirementThis role requires previous experience coordinating service, maintenance, repairs, inspections, or field technicians within a mechanical, automotive, industrial, construction, elevator, heavy equipment, HVAC, or similar technical service environment. Applicants without experience supporting skilled trades, technicians, mechanical service operations, or maintenance programs are unlikely to be considered.What You'll Be DoingAs the Service Coordinator, you will play a key role in ensuring customers receive exceptional service while supporting the day-to-day coordination of field operations. Key responsibilities include:Coordinating service, inspection, and installation schedulesResponding to customer inquiries and service requestsDispatching technicians and prioritizing service callsManaging inspection records and coordinating follow-up workPreparing quotes and supporting customer follow-up activitiesAssisting with parts orders, inventory coordination,



and shippingSupporting sales and installation scheduling activitiesCollaborating closely with technicians, customers, and internal team membersIdentifying opportunities to improve processes and operational efficiencyMaintaining accurate records and administrative documentationWhat We're Looking ForThis position is ideal for someone who has worked in a service-driven mechanical or industrial environment and enjoys being the hub that connects customers, technicians, schedules, and solutions. Whether your background is automotive service, HVAC, industrial equipment, elevator service, manufacturing operations, or a similar field, you'll bring an understanding of the urgency, organization, and communication required to keep service operations running smoothly.Successful candidates will bring:2+ years experience supporting field service technicians in industries such as automotive, heavy equipment, HVAC, elevator systems, industrial equipment, manufacturing, construction, facilities maintenance, or related sectorsA strong understanding of how service and maintenance operations function, including scheduling, dispatching, quoting, work orders, and customer follow-upThe ability to communicate effectively with both customers and skilled tradespeopleStrong organizational skills with the ability to balance multiple priorities in a fast-paced environmentExperience coordinating service calls, inspections, installations, maintenance programs, or repair workExcellent problem-solving skills and the ability to think proactively when schedules or priorities changeStrong computer skills and experience using scheduling, dispatching, ERP, CRM, or service management softwareWhy Join This Team?Monday to Friday scheduleCompetitive compensation based on experienceComprehensive benefits packagePaid vacationRRSP matching programSupportive and collaborative team cultureStable, growing company with long-term career opportunitiesOpportunity to make a meaningful impact in a key operational roleBenefits:Dental careExtended health careLife insurancePaid time offRRSP matchVision care

📌 Mechanical Service Coordinator (Shubenacadie)
🏢 uptreeHR
📍 Shubenacadie