Support Chubb’s Claims Department in French and English while coordinating inquiries, recent claims, and administrative follow-up with key stakeholders. The Bilingual Claims Support Specialist provides administrative assistance to adjusters, brokers, insureds, and vendors. You will handle claim contact centre communications, guide insureds through new claim processes, and maintain accurate assignment records. The position also supports financial processing reviews, banking information verification, and daily adjuster requests. Key Responsibilities: Field calls, emails, mail, inquiries, and newly reported claims Explain claim processes, next steps,



and acknowledgment letters Assign files by severity and maintain assignment logs Coordinate daily relationships with offshore support team Genpact Provide claim updates and complete administrative assignments Requirements: Fluency in French and English is required Post-secondary university or college program, or equivalent experience Strong written, verbal, customer service, and interpersonal skills Independent problem-solving, follow-up, organization, and time management Technical accuracy and ability to work effectively under pressure Apply bilingual communication, claims coordination, and detailed administration to support Chubb’s stakeholders and claims operations. #J-18808-Ljbffr

📌 Bilingual Claims Support Specialist (Toronto)
🏢 Chubb External
📍 Toronto