Patient care coordination drives this Barrie dental office role, combining appointment scheduling, patient communication, and accurate records management at Ferris Lane Dental. As a Patient Care Coordinator, you will welcome patients and handle inquiries throughout their appointment journey. The position includes recall management, correspondence, records and charts, cancellation follow-up, billing, payments, and insurance claims. Dental software experience is required. Key Responsibilities: Answer patient calls and manage appointment inquiries Confirm, change, and cancel scheduled appointments Process provider referrals and patient correspondence Organize, manage, and file records and charts Address cancellation concerns and encourage appointment retention Requirements: At least one year of dental administration experience Experience using dental software is required Open Dental experience is an asset Clinical background is an asset Must be legally authorized to work in Canada Support patients professionally through scheduling, communication, records, and retention activities in Ferris Lane Dental’s Barrie practice. #J-18808-Ljbffr