Elevate member relations as a Member Contact Centre Specialist with Steinbach Credit Union in Winnipeg. Provide exceptional support, answer inquiries, and promote tailored financial solutions.In this full-time role, you will handle various member transactions and service requests with accuracy and courtesy. Your efforts will help build strong relationships through knowledgeable advice delivered via phone and digital channels. Occasionally, you will conduct outbound calls in response to inquiries and support internal teams.Key Responsibilities:Process member transactions including transfers and account maintenanceDeliver solutions-focused advice to enhance member experienceGuide members using Internet Banking and digital servicesConduct outbound calls for inquiries and internal supportRequirements:Grade 12 diploma and 1-3 years of relevant experienceStrong verbal communication and listening skillsProven success meeting sales targetsProfessionalism in member service and problem solvingProficiency in Microsoft Word and ExcelContribute to a team-driven setting, leveraging your communication skills and financial knowledge.

📌 Member Contact Centre Specialist (Winnipeg)
🏢 Steinbach Credit Union
📍 Winnipeg