Lead sales or operations activities at Desjardins through quality decisions, effective team building, and performance management. Support member and client satisfaction. This Manager oversees a large subset of sales or operations activities or a specialized support sub-function. You will administer the service offer, develop the business plan, and support strategic orientations. The work includes talent development, reporting, business intelligence, and performance oversight.

Key Responsibilities
- Organize work, plan operations, and support special initiatives
- Develop and track the unit’s action plan
- Manage team performance and employee engagement
- Oversee services and entrusted project delivery
- Continuously improve responsible management processes

Requirements:
- Bachelor’s degree in a related field
- Minimum nine years of relevant experience
- Knowledge of French is required
- Other qualification and experience combinations may be considered
- Ability to develop talent and drive results Bring decision quality, talent development, and operational leadership to Desjardins while supporting strategic results and satisfaction.

📌 Sales Operations Management Leader (Montreal)
🏢 Desjardins
📍 Montreal