Lead ServiceNow ITSM configuration and external-system integrations remotely, using REST APIs, OAuth, IntegrationHub, and Azure AD. This W2 contract is open to candidates located in the United States or Canada. The senior technical consultant will focus on ITSM activities while supporting SAM Workspace and License Management delivery. Responsibilities include mapping source data, enabling discovery and reconciliation, and integrating multiple publishers and SaaS products. Stakeholder workshops and demonstrations are included.
Key Responsibilities
- Focus on ITSM configuration activities across the engagement
- Implement integrations using REST APIs, OAuth, and Azure AD
- Build connections for Microsoft, Adobe, and custom SaaS publishers
- Map source systems and APIs into ServiceNow
- Provide advisory guidance and demonstrate configured functionality
Requirements:
- Hands-on ServiceNow ITSM configuration experience
- Experience integrating ServiceNow with external systems
- ServiceNow CSA, CAD, SAM, and IntegrationHub certifications
- Solid written and verbal English communication skills
- Willingness to complete training and fingerprinting Bring ServiceNow ITSM configuration and integration expertise to a remote engagement spanning publishers, APIs, and SaaS products.