Serve Gatineau customers through banking advice and digital education as a Personal Banking Associate with TD Canada Trust’s branch team.

This Personal Banking Associate role supports customers with financial queries, new accounts, investment advice, and banking solutions. You will build relationships, resolve service issues, and guide customers toward appropriate staff or internal Bank partners. The position offers 18.75 hours in Gatineau, Quebec.

Key Responsibilities:

• Engage customers through advice, transactions, and problem resolution
• Guide customers toward appropriate contacts and banking solutions
• Educate customers about mobile, ATM,
  
  
  
  and online banking
• Support scheduled cash and non-cash frontline transactions
• Complete processes and documentation accurately under regulations

Requirements:

• High School diploma and/or one-plus years of relevant experience
• Investment Funds Canada or equivalent within 90 days
• Positive judgement when handling confidential customer matters
• Applicable Canadian Investment Regulatory Organization registration requirements
• Ability to support clients in a language besides French

Bring customer service, banking solutions, digital education, and relationship-building skills to TD Canada Trust in Gatineau.