Lead client service delivery in Calgary with WBM Technologies, combining technical team leadership, customer relationships, and IT service coordination. This full time role supports assigned clients. As an EUC Service Delivery Manager, you will oversee a portfolio of clients while leading technical professionals. You will coordinate scheduling, dispatch, priorities, reporting, and commitments. The role suits an organized, people-focused leader with practical IT service delivery knowledge and strong customer service skills.

Key Responsibilities
- Build trusted relationships with assigned clients as service contact
- Lead, support, and develop technical professionals
- Coordinate scheduling, dispatch, priorities, and daily service needs
- Monitor service levels,



reporting, commitments, and action items
- Improve processes and resolve challenges with internal teams

Requirements:
- Two-plus years in service delivery or coordination
- Experience leading, guiding, or coordinating people
- Clear communication and strong customer service mindset
- Excellent organization and time management abilities
- IT knowledge and Microsoft Office skills Bring client relationship management, technical leadership, and service coordination skills to WBM Technologies in Calgary, Alberta.

📌 IT Service Delivery Manager Calgary
🏢 WBM Technologies
📍 Calgary