Lead labour standards dispute resolution in Halifax, applying legislation, sound judgment, and people leadership within Nova Scotia Government. Manage services for employers and workers.

As Manager, Information and Dispute Resolution, you will lead officers delivering inquiry, information, and dispute resolution services. Oversee workflow, resources, service quality, and continuous improvement across the Labour Standards Division. Manage complex complaint files while evaluating evidence and applying legislation, regulations, and legal principles.

Key Responsibilities:

- Manage complaint intake, assignments, workflow, and performance indicators
- Guide officers through settlement, investigation, and adjudication work
- Review adjudication work for completeness, accuracy, and sound decisions




- Investigate complex files and issue reasoned written decisions
- Promote inclusive workplace development, recognition, and engagement

Requirements:

- Related degree, such as law, plus relevant experience
- Experience interpreting, applying, and analyzing legislation or regulations
- Investigation skills involving research, issue recognition, and fact finding
- Robust analytical, communication, planning, and organizational abilities
- Ability to deescalate difficult situations with tact and respect

Apply your labour legislation expertise, investigative judgment, and leadership to deliver fair, timely dispute resolution services in Halifax.

📌 Labour Standards Dispute Resolution Manager (Halifax Regional Municipality)
🏢 Nova Scotia Barristers' Society
📍 Halifax Regional Municipality