Employee Type Full Time At CCA, we believe strong client relationships are at the heart of everything we do. We don’t just provide services—we build partnerships grounded in trust, communication, and results.
If you enjoy connecting with people, understanding their needs, and helping them succeed, this role offers an opportunity to make a real impact. You’ll work closely with clients, support their goals, and play a key role in strengthening long‑term relationships that drive mutual success. Our downtown Winnipeg office is ready to welcome new team members. What the Roles Involves As a Client Services Representative (CSR) , you will: List new business files from clients, verifying all details through system checks and thorough review Communicate regularly with clients via phone and email regarding account status, settlements, and payment inquiries Process and maintain file updates, including payments, adjustments, rollovers, and new account activity Work with data from multiple sources, converting and formatting files into standardized formats such as Excel and TXT Upload and manage data within internal systems, ensuring accuracy and completeness Process invoices, statements, and verify account balances Support additional administrative functions and provide backup support to other departments as needed High-school diploma or equivalent. ~ Working knowledge of collection industry is considered an asset. ~(Required) A minimum of 1-year of work in customer service. ~ Demonstrated systems knowledge (CRS, Microsoft suite, cartographer, filezilla, EDI systems)



Solid knowledge of Microsoft Excel and able to perform skills such as formatting, basic formulas, and sorting spreadsheets Relationship-focused and customer-oriented Proficient in Microsoft Office and general computer systems Experience in sales, client relations, or customer service is an asset—but not required. How We Support You We understand that success comes from the right support. At CCA, you’ll find: Stable, full-time work in a structured office setting Group benefit plan to support your health and peace of mind Subsidized public transit to make your commute easier On-site Wellness Room for mental health breaks and relaxation Friendly, inclusive, and supportive team culture we’re here to help each other succeed Opportunities for growth and development, whether you’re building a long-term career or gaining valuable experience Must be legally eligible to work in Canada (valid work permit, permanent residency, or citizenship) Available for full-time work Criminal Record Check maybe required Since 1991, Commercial Credit Adjusters Ltd. has been a trusted leader in Accounts Receivable Management across Canada. We specialize in ethical, effective collection solutions tailored to both businesses and consumers. Learn more about our services at cca.ca . Commercial Credit Adjusters Ltd. is committed to welcoming dedicated professionals who take pride in their work. This roles involves strong knowledge of Microsoft Excel and able to perform skills such as formatting, basic formulas, and sorting spreadsheets #

📌 (CSR) Full Time Customer Service Representative (Canada)
🏢 Force Inspection Services
📍 Canada