11-20-2026 Business Analyst 2 Regular, Full Time Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 550 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development. Surrey Police Service (SPS) has an exciting opportunity for a Business Analyst 2 to join our Information Management and Technology Division, within the Corporate Services Bureau. Reporting to the Application Services Manager, the successful candidate formulates and defines business scope and objectives through research, fact finding and a general understanding of applicable business and industry requirements. The incumbent will act as a liaison between business areas and information technology (IT) as well as analyze business and user needs, elicit information and document and track requirements. Provides complex business analysis including workflow process, business-requirements elicitation, process modeling and feasibility analysis. Works closely with business unit representatives and management to identify business improvement opportunities, assess business problems and make recommendations. Acts as a liaison between business users and the solution teams. Creates explicit,



accurate and well-crafted requirements and workflow documentation, including business and functional decisions, current and future state processes, user cases, user stories and business process re-engineering documentation. Provides business impact assessments and prepares documented deliverables. Possesses a broad understanding of business operations. Provides detailed analyses of end-to-end business processes (current and future state), process definition, business process and business workflow mapping. Defines constraints, issues, risks, dependencies, and what-if scenarios. Participates in the cost-benefit analyses for proposed changes to assist management. Leads and facilitates business interviews and meetings and documents detailed summaries of meeting outcomes, action items, and issues. Elicits functional and non-functional business requirements. Knowledge of business analysis, stakeholder analysis, and process modeling skills. Knowledge of documentation techniques. Ability to communicate effectively, both orally and in writing. Ability to consult and facilitate meetings and discussions. Ability to follow and build Surrey Police Service business analyst practices. Degree in a related field from a recognized institution All applicants must obtain and maintain the required police security clearance throughout their employment with SPS. Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term disability coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. Note – The aforementioned benefits only apply to eligible full-time positions within SPS.

📌 Medical analyst (Canada)
🏢 Surrey Police Service
📍 Canada