Olympia Tile+Stone Inc. is a leading distributor in the ceramic tile and stone industry, with a rich history dating back to 1927. The company has expanded to establish branches in major cities across Canada and the United States, making it an international leader in the industry. Olympia Tile+Stone Inc. is the largest importer of tile in Canada and a key supplier in the United States. We are seeking an Customer Service Representative to join the team at our Toronto branch. In this role, you will be the first point of contact for showroom and order desk customers, supporting contractors, distributors, designers, and retail clients. This is an excellent opportunity for someone who thrives in a dynamic, customer-service-oriented setting and enjoys building relationships while contributing to operational excellence. Greet and assist showroom and order desk customers by providing technical guidance and product expertise Receive and process orders by phone, email, and in person, ensuring pricing, coding,



and approvals are accurate Coordinate with warehouse and logistics staff to schedule deliveries and resolve shipping issues Maintain organized records of orders, quotes, and customer communications Promote new products and maintain showroom displays and samples Collaborate with external sales representatives to support customer accounts 1 to 3 years of experience in inside sales or customer service (retail, distribution, or building materials experience is an asset) ~ High school diploma required; post-secondary courses in sales, administration, or a related field preferred ~ Experience with ERP/order entry systems is an asset ~ Knowledge of tile, flooring, or building materials is an asset Comprehensive benefits package (health, dental, vision, and more) Vacation and paid time off

📌 Client Service Representative (Canada)
🏢 Olympia Tile+Stone
📍 Canada