Lead customer service operations at Best Buy in Lloydminster, coaching specialists while overseeing revenue, merchandising, and inventory health.

As an operations team lead, you will supervise a retail customer service team and create an amazing customer experience. The work includes motivating specialists, cultivating an inclusive learning culture, and maintaining healthy profit and loss. Best Buy describes itself as Canada’s destination for the coolest tech, with stores across Canada supported by a diverse, inclusive retail force. This full time vacancy is located at 7501 44 Street, Unit 101, Lloydminster, Alberta.

Key Responsibilities:

- Lead and coach a team of customer service specialists
- Respond to customer concerns and improve customer experience
- Oversee revenue,



merchandising standards, and inventory health
- Monitor health and safety across store operations
- Maintain healthy profit and loss

Requirements:

- Full-time availability
- Two-plus years leading at least fifteen retail associates
- Two-plus years managing operational expenses and revenue
- Track record achieving and exceeding sales goals
- Ability to create an inclusive, fun, safe environment

Bring retail leadership, customer experience, revenue oversight, and team coaching to Best Buy’s Lloydminster operations team.

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📌 Customer Service Operations Team Lead (Canada)
🏢 Best Buy
📍 Canada