Lead housekeeping operations at Wickaninnish Inn on Vancouver Island’s West Coast, applying hospitality leadership and guest service expertise. This is a hands-on leadership position.
As Housekeeping Leader, you oversee day-to-day department operations and serve on the Inn’s Senior Management Team. You will uphold Relais & Châteaux, Forbes, AAA, and Wickaninnish Inn standards while supporting team development. The work includes guest concerns, scheduling, budgeting, inspections, and sustainable cleaning practices.
Key Responsibilities:
- Manage daily housekeeping operations with the leadership team
- Lead hands-on service supporting guest expectations and concerns
- Inspect cleanliness, safety, and physical condition throughout the Inn
- Hire, train, supervise, and develop housekeeping team members
- Manage supplies, budgets, schedules, and administrative responsibilities
Requirements:
- Minimum two years management or leadership experience in service industry
- Or four years of housekeeping department experience
- Exemplary guest service and human resources skills
- Solid communication, organization, and problem-solving abilities
- WHMIS knowledge or certification and scheduling flexibility
Bring housekeeping leadership, guest service, budgeting, and team development skills to Wickaninnish Inn’s acclaimed hospitality operation.
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📌 Housekeeping Operations Leader Wickaninnish Inn (Canada)
🏢 Wickaninnish Inn
📍 Canada
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