Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together One Team From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. As a Customer Support Specialist you will be accountable for supporting our diverse customer base predominantly by email, live chat and phone using our support tool Zendesk. You will be responsible for owning customer support issues all the way from initial contact right through until resolution. The successful candidate will be an ambitious, customer focused person, who is looking to kickstart a successful career in customer service by operating at a global level. Provide excellent, easy-to-understand support through our various support channels. Identify potential technical issues and report them to our Product team. Build positive working relationships with our diverse customer base. Identify and take ownership of customer problems or issues, working proactively with customers to mitigate or resolve them. Collaborate with customers and the Product Management team to identify new features that will make our product more valuable. Maintain and update customer details in our CRM. A minimum of 1 year of experience in a fast-paced, customer-facing role. Bilingual proficiency in English and Spanish Excellent customer relationship management skills. Strong empathy and the ability to genuinely understand customer challenges and pain points. The anticipated compensation range for this position is
- 45,000.00
- 77,000.00 CAD
- annually. In addition to base compensation,



eligible employees may be offered other forms of compensation, such as bonuses, commissions, equity, or other incentive programs, where applicable. Compensation and benefits may vary by location and are subject to applicable legal, business, and market requirements. Time Off – with our open PTO policy,

we offer
flexibility in how and when you take PTO ~ Parental & Pawternity Leave –

we offer
leave for when your family grows by two feet or four paws ~ Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement Medical/Dental/Vision coverage EAP – we get you help when you need it. At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: ABC is an equal chance employer committed to diversity, equity, and inclusion. For us, inclusion isn’t just the right thing to do—it’s a business imperative. ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. com #LI-REMOTE In addition to our outstanding employee benefits, employees also receive training on an on-going basis allowing them to develop their strengths and move up in the company. #

📌 Bilingual Customer Service Representative- DENTAL (Canada)
🏢 LE020 TSR Gym Technik
📍 Canada