Temporary Full Time The Disability Management Services Office (DMSO) is seeking a highly organised and customer-focused Administrative Assistant (12 Month Contract) . In addition to telephone support, the successful candidate will provide administrative support including invoice processing, mail and correspondence, maintaining client information, and document and records management. Manage incoming calls received through the department’s toll-free reception line as a primary responsibility Respond to general inquiries and help direct callers to the appropriate team, contact or resource Manage multiple inquiries and priorities while maintaining a high standard of customer service Maintain employee and client information in Canada Life systems, including updating contact and banking information Provide additional administrative support as required Demonstrated experience providing customer service or telephone/reception support Excellent customer service skills, with the ability to remain professional, patient and courteous Ability to manage a steady flow of incoming calls while balancing administrative responsibilities Strong keyboarding skills (50 wpm) and accurate data-entry skills Proficiency with Outlook, Word and Excel Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment.



This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by theGovernment of Canada website. The cost of submitting these checks will be covered by Canada Life. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: ~ Versatile health and dental benefits,plus a $5,000 mental health benefit to support your well-being. ~ Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day. ~ Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

📌 Administrative Assistant (Canada)
🏢 The Canada Life Assurance
📍 Canada