Deliver excellent member experiences at BVCU through accurate banking transactions, strong customer service, and thoughtful product referrals in an on-site branch setting.

The Member Experience Team supports daily banking needs while creating positive first impressions. You will engage members, identify needs, recommend BVCU products and services, and maintain confidential information. Strong organization, communication, and time management support consistent service.

Key Responsibilities:

- Complete account openings, daily banking, and account maintenance
- Identify cross-selling and referral opportunities for members
- Recommend products and services based on member needs
- Process cash and non-cash transactions and balance daily




- Support branch opening, closing, records, and internal auditing

Requirements:

- Grade 12 diploma or equivalent
- Superior customer service skills and previous sales experience
- Excellent verbal and written communication skills
- Microsoft Office proficiency and cash handling experience preferred
- Discretion with confidential information and robust attention to detail

Bring banking accuracy, member-focused service, and referral skills to BVCU's on-site Member Experience Team.

#J-18808-Ljbffr

📌 BVCU Member Experience Representative (Canada)
🏢 Bow Valley Credit Union
📍 Canada