Use English and French communication skills as a detail-oriented Call Center Representative supporting a leading global insurance company. Manage customer calls, files, and vehicle pickups accurately.

Insight Global is seeking a bilingual Call Center Representative for inbound and outbound customer communications. The work requires clear communication, time management, organization, and independent execution while contributing to a team environment. Previous customer service or call center experience is required.

Key Responsibilities:

- Handle inbound and outbound calls professionally and promptly
- Process assigned files accurately and within required timelines
- Coordinate vehicle pickups using release information and authorization




- Record detailed information in call logs and files
- Investigate delayed vehicle releases and complete follow-ups

Requirements:

- Bilingual English and French communication skills
- Basic computer skills and Microsoft Office proficiency
- Solid Excel, time management, and organizational skills
- Ability to work independently and within a team
- High School Diploma, GED, degree, or equivalent experience

Bring bilingual communication, accurate file processing, and customer service experience to vehicle pickup coordination for insurance customers.

#J-18808-Ljbffr

📌 Bilingual Insurance Call Center Representative (Canada)
🏢 Insight Global
📍 Canada