Questrade Financial Group (QFG) , through its companies
- Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure. At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work. Paid vacation, personal, and sick days for work-life balance Work-life balance in a hybrid environment with at least 3 days in office Opportunities to contribute to community causes We’re looking for our next Mortgage Fulfillment Specialist. The Associate Residential Mortgage Underwriter is responsible for successfully supporting overall portfolio growth in an environment focused on operational and service excellence. This role is responsible for ensuring documentation relating to mortgage files are reviewed, verified, and completed in compliance with established credit policies, while adhering to service standards. Review mortgage documentation to ensure each document is complete and accurate based on Questbank’s credit policies, procedures, and anti-money laundering requirements. Update mortgage applications to accurately reflect documentation provided and ensure the application continues to meet their lending authority. Maintain knowledge of Questbank residential mortgage underwriting policies, procedures and products.



Ensure mortgage statuses are accurate and communicated appropriately. Effectively partner with Mortgage Advisory (Alt-A) to deliver top of class experience to our partners. Work in collaboration with the Credit Quality Assurance and Funding teams to ensure targets are being met. Learn the company’s business practices, organizational structure and general policies and procedures. Identify continuous improvement opportunities. Follow AML procedures on all files with an emphasis on “Know Your Client” rules. Proactively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately. Adhere to compliance and operational risk controls in accordance with company’s policies and procedures. So are YOU our next Mortgage Fulfillment Specialist? Bring a positive, can-do attitude to our organization, using creative solutions to solve problems. Committed to providing outstanding customer service. Demonstrates interpersonal and relationship building skills. Solid understanding of the general characteristics, attributes and risk factors associated with various loan types. Solid written and verbal business communication skills. Solid written and verbal business communication skills. It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full time Permanent roles. At Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening.

📌 Mortgage Adviser/Advisor (Canada)
🏢 Questrade Financial Group
📍 Canada