Competitive compensation ($68,000 to $78,000) plus a performance bonus, a comprehensive health advantages package, a retirement savings plan, and a company vehicle Our focus is to serve our customers by providing a consistent and superior service in an economical, safe, and environmentally responsible manner. Hallmark is seeking an experienced and highly organized Assistant Operations Manager to support the Operations Manager in the day-to-day delivery of janitorial services across a portfolio of commercial sites in Metro Vancouver. This is a hands-on role suited to a candidate who has led janitorial teams, understands cleaning systems, products, and equipment, and can hold a multi-site portfolio to a consistent standard of quality. The successful candidate will work primarily on an afternoon and evening schedule and will participate in a rotating after-hours on-call schedule. Manage afternoon and evening janitorial operations across an assigned portfolio of contract locations, holding every site to Hallmark's quality standards Conduct scheduled and unscheduled quality assurance inspections, document deficiencies, and confirm corrective action is completed Support site managers and supervisors with day-to-day direction, coaching, and performance follow-up Monitor labour hours, supply usage, and site costs against approved operating budgets, and report variances to the Operations Manager Review and submit bi-weekly payroll for assigned sites, and resolve timekeeping discrepancies Coordinate monthly supply purchasing, receiving, and invoice reconciliation Transport and deliver equipment, supplies,



and materials between sites as required Support recruitment, onboarding, and training of site staff, including WHMIS and job-specific safety orientation Enforce compliance with health and safety legislation, Hallmark policies, and client site rules, and support incident reporting and investigation Assist with the mobilization of new sites and with periodic project work such as floor care, carpet extraction, and window cleaning In addition to having considerable experience working in the janitorial or facilities services industry, the ideal candidate should possess the following qualifications and

skills:
Three or more years of supervisory or management experience in commercial janitorial, facilities, or building services operations Working knowledge of commercial cleaning procedures, techniques, products, and equipment, including floor and carpet care Demonstrated ability to lead frontline teams, including scheduling, coaching, and performance management Strong verbal and written communication skills in English; additional languages are an asset Proficiency in Microsoft Office, particularly Outlook, Excel, and Word, and the ability to learn operational software quickly Ability to manage competing priorities across multiple sites in a demanding, fast-paced environment Joint Occupational Health and Safety Committee experience is an asset Valid British Columbia Class 5 driver's licence and a clean driving record Availability to work afternoon and evening shifts and to participate in a rotating after-hours on-call schedule Willingness to complete a criminal record check and any client-mandated site clearance

📌 Director - Engineering, Operations, Maintenance (Canada)
🏢 Hallmark Housekeeping Services
📍 Canada