Onsite or Remote: Onsite Position Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technological innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Competitive wages: base pay is $62,000
- $78,000/year. Comprehensive perks package (health & dental, vision, life insurance, short and long-term disability) ~ Health Care and Personal Wellness spending account ~ Company-sponsored registered pension plan (RPP) and matching program. ~ Paid vacation ~ Please visit our website for more information. Are you someone who thrives on building strong customer relationships, solving challenges, and keeping operations running smoothly? In this fast-paced role, you'll be the vital link between our customers, mine sites, and internal teams, ensuring parts are sourced, orders are processed accurately, and critical equipment stays operational. If you're customer-focused, detail-oriented, and enjoy a role where no two days are the same, we'd love to hear from you. Shift: Monday-Friday 8 hours/day Safety Sensitive: No
- RCMP criminal record check and submission of 5-year provincial driving record will be required Travel: up to 25% within Canada Relocation: This position does not offer relocation Serve as the primary point of contact for customers,



supporting all parts-related inquiries Prepare accurate parts quotations for mine sites and shop operations Process and manage customer purchase orders, including major shutdown orders Work closely with customers and internal teams to resolve order, delivery, and service issues Process customer returns, credits, and related documentation Partner with Accounts Receivable to assist with invoice and payment inquiries Support parts sourcing activities by working with external vendors when required 1-3 years of customer service experience ~ High school diploma required ~ Experience in parts, industrial, mining, heavy equipment, or related industries is considered an asset ~ Exceptional customer service and relationship-building skills ~ Solid analytical, troubleshooting, and problem-solving skills ~ Experience with SAP and Microsoft Office applications is preferred ~ This posting reflects an existing vacancy within our organization. The position is currently open, and we are actively seeking a candidate for immediate placement. Artificial Intelligence (AI) may be used to assist with interview scheduling and other administrative tasks during the hiring process. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted. We recognize and honour the deep history, cultures, and traditions of the Indigenous Peoples and Nations across Turtle Island. As part of our ongoing journey toward reconciliation, we are committed to building respectful and meaningful partnerships with Indigenous communities throughout Canada. We acknowledge that our team members live, work, and connect on the traditional and ancestral homelands of Indigenous Peoples, and we strive to do so with humility, awareness, and respect . #

📌 Client Service Representative (Canada)
🏢 Komatsu America
📍 Canada