Shift Manager RESPONSIBILITES: Achieves customer satisfaction by meeting the set goals of labor commitment and over‑achieving Focus Four percentages for the shift. Ensures the quality of operations for shift by achieving the appropriate percentage on Best Practices Audit and Deadline Compliance on MIS Sales Analysis. Oversees shift changes. Responsible for increasing productivity by making supplies and work area easily assessable and by maintaining a clean and well‑organized production center throughout the shift. Manages the development of production employees by training, coaching, and counseling employees. Ensures payroll accuracy by overseeing and correcting all time clock punches. Bachelor degree in related business field or equivalent work experience. Must have experience in training by delivering classroom and informal training sessions. Must be able to effectively use a personal computer by utilizing standard business software applications. Must have ability to motivate individuals and groups by creating a positive work environment, quality training, and mentoring. Possesses mathematical functions relative to business operations by adding, subtracting, multiplying and dividing all units of measurement. Ability to work 8 to 12 hour shifts including nights, weekends, overtime and holidays depending upon volume of work to satisfy account needs. Must be able to work in a production facility by adapting to moderate to high noise levels. To handle customer orders,



may be required to lift and move supplies weighing up to 50 lbs. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Select the medical, dental, life, and disability insurance coverage that fits your needs. Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. Enjoy paid vacation time and paid holidays annually. Tap into many other benefits to enhance your health, wellness such and ongoing personal and career development. #

📌 Restaurant Management/Shift Leader (Canada)
🏢 Ricoh Americas
📍 Canada