Build customer relationships at TD as a Personal Banking Associate, using banking knowledge and communication skills in a branch office.
This position supports customers with daily advice, service transactions, digital education, and banking problem resolution. You will understand financial needs, guide customers to appropriate contacts, and support banking solutions including new accounts and investment advice. Strong organization, judgment, and customer experience skills are central to the work.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Educate customers about mobile, ATM, and online banking
- Guide customers toward appropriate banking solutions and contacts
- Support scheduled cash and non-cash transactions
- Complete accurate processes and documentation
Requirements:
- High School diploma and/or one-plus years relevant experience
- Investment Funds Canada or equivalent within six months
- Knowledge of banking solutions and processes
- MS Office, branch software, and internet proficiency
- Solid communication, organization, and time management skills
Bring customer advice, digital education, and banking solutions expertise to TD’s Personal Banking Associate team.