Lead B2B sales and customer experience operations at Teleperformance’s Toronto office, using coaching and escalation management after onsite onboarding. This full time B2B Sales Supervisor role supports a supplier serving dental offices with home care products. You will direct sales and customer service teams, clarify expectations, and improve delivery quality. The position reports to the B2B Sales Manager and requires two to three years of B2B and B2C sales experience.

Key Responsibilities
Direct daily sales and customer service operations Coach teams through complex problems and skill development Implement standards, governance, and process improvements Present business reviews to clients and stakeholders Handle critical escalations and act on lessons learned

Requirements:
Two to three years in B2B and B2C sales Two years of supervisory experience Experience cultivating lasting client partnerships Analytical ability to evaluate metrics and drive action CRM proficiency and contact center sales leadership preferred Apply sales leadership, team coaching, analytical judgment, and escalation management to support Teleperformance’s Toronto operations. #J-18808-Ljbffr

📌 B Sales Manager (Canada)
🏢 Teleperformance
📍 Canada