Service Delivery Advocate (Canada)

Service Delivery Advocate (Canada)

02 Nov
|
Carvana
|
Canada

02 Nov

Carvana

Canada

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana
- the fastest-growing used automotive retailer in U.
S. history and one of the four fastest companies to make the Fortune 500 Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Shift Requirement: The hours for this position are from 11am
- 9pm. Days off will rotate between weekdays and weekend days.

We offer
a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. Pay Range: $17-$19 hourly In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, prospect for overtime during busy seasons Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We support you depending on where you are at in your education journey
- if you are looking to pursue a bachelor's degree,

we offer
tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount Extensive internal growth and professional development opportunities We're looking for enthusiastic, energetic,



and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry
- a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). For further details, candidates can review their local state notary requirements here: Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. All applicants must pass a drug test and obtain a DOT Medical Card. Must be able to read, write, speak, and understand English.”

📌 Service Delivery Advocate (Canada)
🏢 Carvana
📍 Canada

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