Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day. Join a smart, creative, and inspired team that supports operational excellence across the organization. The Stantec community unites more than 34,000 employees working in over 450 locations across six continents. Our Functional Services Teams (FSTs) include Corporate Development, Finance, Human Resources, HSSE, IT, Legal, Marketing/Communications, Practice Services, and Real Estate and Procurement. By bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs play a vital role in strengthening our company and supporting our people. Provide excellent, customer focused support with professionalism and follow-through. Configure and reconfigure hardware, including workstations and printers, supporting new office setups and acquisition activities. Analyze and resolve end user hardware, software, and connectivity issues, including more complex technical problems, using available resources and established escalation paths when appropriate. Take ownership of technology support for assigned offices and staff while collaborating with immediate, regional, and corporate IT teams as needed. Coordinate with office staff and IT teams during scheduled hardware refresh activities. Create and maintain accurate, consistent records for all support requests. Maintain current knowledge of supported technologies and support policies to deliver accurate, effective solutions and recommend service improvements for internal clients. Follow established IT policies, standards, procedures, and security requirements when delivering support and implementing solutions.



Share knowledge, documentation, and practical solutions with peers to support consistent service delivery across the IT organization Proven competence in a Microsoft Windows environment, including Windows 11, Microsoft Office 365, and Microsoft System Center Configuration Manager (SCCM). Demonstrated troubleshooting and analytical skills with the ability to resolve more complex technical issues and identify root causes while using available resources and engaging appropriate support teams when needed. Experience with ServiceNow, engineering design applications and boardroom equipment is a plus. Excellent customer service, communication, and interpersonal skills. Ability to communicate technical information, issue status, solutions, and next steps clearly and effectively to users, business stakeholders, and IT teams. Technical degree/diploma/certificate or equivalent in related field; At Stantec certain roles are bonus eligible. Actual compensation for part time roles will be pro-rated based on the agreed number of

working hours
per week. Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D;) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off. Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account. BC-1372 IT Services-CA Business Justification: Replacement Travel: Yes Schedule: Full time #

📌 Remote Temp Technical Support Representative (Canada)
🏢 R
📍 Canada