Deliver exceptional customer service from home while supporting scholarship callers through attentive listening and accurate answers. This full-time temporary assignment runs until April 3, 2027. As a Customer Service Representative, you will assist families and schools participating in the scholarship program. You will respond to student inquiries, scholarship applications, and funding-status questions. Your work helps ensure callers receive answers, remain satisfied, and complete student registration. Key Responsibilities: Respond to incoming calls about student inquiries Answer scholarship application and funding-status questions Use probing questions to identify caller needs Provide solutions through active listening and accuracy Support satisfied callers and registered students Requirements: Excellent verbal and written communication skills Solid multitasking abilities and attention to detail Fluency in English Customer service experience and problem-solving drive Microsoft Office familiarity and reliable wired internet Support scholarship families and schools remotely through customer service, communication, problem-solving, and careful attention to detail. #J-18808-Ljbffr
📌 Temporary Scholarship Customer Service Representative (Montreal)
🏢 Sutherland
📍 Montreal
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