Manager, Customer Experience Strategy (Toronto)

Manager, Customer Experience Strategy (Toronto)

02 Nov
|
Greater Toronto Airports Authority
|
Toronto

02 Nov

Greater Toronto Airports Authority

Toronto

Greater Toronto Airports Authority is seeking a Manager, Customer Experience Strategy to champion the passenger experience vision across Toronto Pearson. You will lead strategic initiatives, build alignment with the airport community, and create programs to deliver a seamless, memorable journey for millions of passengers. You will drive the CX roadmap, collaborate with internal teams and external partners, and lead service behavior training while managing KPIs and budgets to achieve measurable #J-18808-Ljbffr

📌 Manager, Customer Experience Strategy (Toronto)
🏢 Greater Toronto Airports Authority
📍 Toronto

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