Lead sales or operations activities at Desjardins through quality decisions, effective team building, and performance management. Support member and client satisfaction.
This Manager oversees a large subset of sales or operations activities or a specialized support sub-function. You will administer the service offer, develop the business plan, and support strategic orientations. The work includes talent development, reporting, business intelligence, and performance oversight.
Key Responsibilities: Organize work, plan operations, and support special initiatives
Develop and track the unit’s action plan
Manage team performance and employee engagement
Oversee services and entrusted project delivery
Continuously improve responsible management processes
Requirements: Bachelor’s degree in a related field
Minimum nine years of relevant experience
Knowledge of French is required
Other qualification and experience combinations may be considered
Ability to develop talent and drive results
Bring decision quality, talent development, and operational leadership to Desjardins while supporting strategic results and satisfaction.