Use customer service and communication skills as a Transportation Analyst supporting Loblaw’s Inbound Transportation team in a high-volume environment.
This Transportation Analyst / Customer Service Representative supports customer pickups and domestic transportation operations. You will coordinate with vendors, customers, and internal teams while managing requests and escalations. The role also involves working with data and clearly communicating information to operational teams and senior leadership.
Key Responsibilities: Support customer pickups and domestic transportation operations
Manage high volumes of requests and escalations
Work closely with vendors, customers, and internal teams
Analyze data and prepare explicit reports
Present information to operational teams and senior leadership
Requirements: Two or more years of vendor-facing or customer-facing experience
Strong communication and customer service skills
Strong Excel, data, and table skills
Experience creating reports and presentations for senior management
Customer or vendor relationship management experience
Bring transportation operations, customer service, Excel, and stakeholder communication experience to Loblaw’s Inbound Transportation team.
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📌 Transportation Analyst Customer Service (Ontario)
🏢 Insight Global
📍 Ontario
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