Lead operations management at Desjardins through quality decisions, effective teams, and performance-focused planning across a specialized administrative function.
This Manager role oversees a large subset of sales or operations activities or specialized support services. You will administer the group’s service offer, develop its business plan, and support strategic orientations. Success requires talent development, people management, reporting, and member or client satisfaction.
Key Responsibilities: Support work organization, operational planning, and special initiatives
Develop, implement, and track the unit’s action plan
Establish practices supporting change, engagement, diversity, and talent retention
Deliver services and projects supporting targeted business results
Improve processes and represent the organization through business intelligence
Requirements: Bachelor’s degree in a related field
Minimum nine years of relevant experience
Knowledge of French is required
Quality decision-making and effective team-building abilities
Ability to develop talent and drive results
Apply your operations leadership, performance management, and service expertise to support Desjardins members, clients, and strategic priorities.