Lead client retention and growth as Canada Life’s Regional Director, Client Relationships, serving Western Canada from Winnipeg, Calgary, or Vancouver. Guide Regional Managers and strengthen workplace retirement relationships.
This permanent full-time senior leadership position oversees client experience across Workplace Retirement clients. You will execute regional strategies, align national priorities, and partner with Workplace Retirement & Savings leaders. The mandate combines business growth, stakeholder influence, talent development, and service excellence across a complex workplace.
Key Responsibilities: Lead, coach, and develop Regional Managers
Drive regional retention, growth, satisfaction, and portfolio performance
Align regional execution with national relationship strategies
Oversee complex client, advisor, and operational escalations
Champion client-centric planning and continuous improvement
Requirements: 10+ years in financial services
Significant Workplace Retirement or related business experience
Success leading leaders and developing high-performing teams
Strategic planning, business acumen, and stakeholder management skills
Ability to travel as required
Bring strategic leadership, relationship management, and growth expertise to Canada Life’s Western Canada workplace retirement business.
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📌 Regional Director Client Relationships (British Columbia)
🏢 Canada Life
📍 British Columbia
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