Drive operational excellence in renewals with GitLab as a Staff Renewals Operations Manager. Focus on process improvement, data management, and efficiency to support business growth.In this senior-level role, you will own the operational effectiveness of the renewals team, ensuring predictability and scalability. You'll report to the Director of CX Operations and collaborate with cross-functional teams to improve tools and workflows. Your impact will enhance how GitLab manages subscription and consumption data, guiding the renewal process from identification to closure.Key Responsibilities:- Own and refine the renewal operating model for efficiency- Develop renewal cadences and reporting for analysis- Partner with Revenue Technology to enhance Salesforce functionality- Simplify renewal processes through automation and tools- Manage case management for renewals and related issuesRequirements:- Experience in Renewals or Revenue Operations- Robust analytical and problem-solving skills- Proficiency in Excel or Google Sheets- Familiarity with Salesforce for renewals- Excellent cross-functional collaboration abilitiesBring your operational insight and analytical skills to drive renewal success at GitLab.#J-18808-Ljbffr