Drive customer success at Aggreko as a Team Lead, Service Operations in Toronto, ON, using project execution and client partnership skills. Lead service delivery while connecting customers with internal teams.
This Team Lead role centers on seamless project execution, service excellence, and stronger customer relationships. You will align operational delivery with expectations, resolve challenges, and identify performance improvements. The work spans customer success, operations, project requirements, and service delivery.
Key Responsibilities: Build trusted customer relationships and lead service-related escalations
Define project requirements and deliver solutions for evolving needs
Lead project planning, installation, execution, and successful outcomes
Coordinate sales, operations, logistics,



and technical teams
Monitor service quality, retention, and issue-resolution performance
Requirements: Five or more years in customer success or service delivery
Understanding of operational processes and customer outcomes
Relationship-building skills with customers and internal stakeholders
Problem-solving, communication, and influencing skills
Qualified English and French communication, verbally and in writing
Bring customer success, operational leadership, and bilingual communication skills to Aggreko’s Toronto service operations team.

#J-18808-Ljbffr

📌 Customer Success Operations Team Lead (Ontario)
🏢 Aggreko
📍 Ontario