Lead guest data initiatives with Four Seasons as a Guest Profile Manager in Toronto. Enhance data quality and support advanced analytics for exceptional guest engagement.The Guest Profile Manager plays a vital role in overseeing the accuracy and stewardship of guest data for Four Seasons. With over seven years of experience in CRM and data management, you will implement data governance frameworks that align with the luxury brand's guest engagement strategies. Your expertise will ensure guest profile data is AI-ready, driving improvements across the organization.Key Responsibilities:
Deliver enterprise-wide Guest Profile strategies
Oversee data governance and business standards
Lead initiatives to enhance guest recognition
Monitor guest profile performance metrics
Collaborate with product and operational teamsRequirements:
Bachelor’s degree in a relevant field
Minimum of 7 years in data management roles
Solid knowledge of CRM and hospitality management
Experience with data governance and AI tools
Skills in collaboration across departmentsContribute to the exceptional Four Seasons guest experience through data stewardship and creative initiatives.#J-18808-Ljbffr

📌 Guest Profile Manager At Four Seasons Toronto
🏢 Four Seasons Hotels and Resorts
📍 Toronto