Guide students through academic concerns using detailed appeals knowledge, responsive communication, and professional support for the Academic Grievance Centre.
As Academic Affairs Manager, you act as a resource for the Academic Grievance Centre, AMS member societies, and students-at-large. You build a thorough understanding of academic appeals processes and regulations at Queen's. You share relevant procedures and concerns with the student body.
Key Responsibilities: Develop knowledge of academic regulations and appeals processes
Respond to inquiries directed to the Centre
Share academic procedure information with students
Ensure student needs receive qualified handling
Maintain positive stakeholder working relationships
Requirements: Attention to detail and cultural sensitivity
Effective communication and public relations skills
Problem solving and conflict management abilities
Strong prioritization and planning skills
Ability to remain calm under stress
Use academic guidance, communication, and conflict management skills to help students navigate Queen's academic processes and concerns.

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📌 Academic Grievance Centre Manager (Ontario)
🏢 Alma Mater Society
📍 Ontario