Lead strategy, transformation, and AI enablement for Global Technology & Operations through analytical workstreams and executive decision support.
This manager develops business cases, value realization plans, and operational insights across Technology and Operations. The work spans portfolio coordination, workforce modernization, and governance execution. AI tools, agentic workflows, and LLM-connected enterprise platforms are primary ways of working.
Key Responsibilities: Lead strategy and transformation workstreams supporting GTO priorities
Develop business cases, investment analyses, and value realization plans
Analyze trends, root causes, risks, and operational opportunities
Coordinate portfolio dependencies, milestones, issues, and progress reporting
Create executive presentations,



briefings, and actionable recommendations
Requirements: Bachelor's degree in a related discipline
Seven-plus years in strategy, transformation, analytics, governance, or related fields
Experience leading complex cross-functional initiatives
Solid enterprise-data analysis and business insight capabilities
Excellent written, verbal, presentation, and executive communication skills
Apply strategy, analytics, transformation delivery, and AI-enabled execution to support measurable outcomes across Global Technology & Operations.

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📌 Global Technology Strategy Manager (Quebec City)
🏢 Manulife/John Hancock
📍 Quebec City