Lead policy research and program evaluation in a hybrid municipal services environment, translating complex evidence into actionable recommendations for senior leadership.
The Manager, Policy, and Research leads policy, research, performance measurement, and community needs assessment activities. Reporting to the Senior Manager, Community and Strategic Initiatives, this position supports Neighbourhood and Community-Wide Services and Social and Health Development. The work advances strategic priorities through evidence-informed decision-making, program evaluation, and service planning.
Key Responsibilities: Lead policy, planning, research, and program evaluation initiatives
Analyze quantitative and qualitative data for service planning
Develop community needs assessments, environmental scans, and research studies




Prepare Council and Committee reports and recommendations
Advise leadership on legislation, trends, and service improvements
Requirements: Master’s degree or equivalent education and related experience
Five to seven years of related policy or research experience
Management experience in evaluation or performance measurement
Robust analytical, critical thinking, presentation, and report writing skills
Knowledge of municipal processes and public accountability frameworks
Apply policy research, evaluation, and performance measurement expertise to strengthen evidence-informed municipal service decisions.

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📌 Policy Research and Evaluation Manager (Ontario)
🏢 City of London, Canada
📍 Ontario