Build wireless sales performance at The Mobile Shop by leading representatives, coaching service skills, and guiding customers through carrier options.
This Store Manager position focuses on sales targets, team development, and knowledgeable customer conversations. You will motivate Wireless Sales Representatives while strengthening product knowledge and customer service abilities. The Mobile Shop offers solutions from Bell, Virgin Plus, Lucky, Rogers, PC Mobile, Fido, and Chatr Mobile.
Key Responsibilities: Motivate representatives to achieve sales targets and objectives
Provide ongoing coaching, training, and development
Enhance team product knowledge and customer service abilities
Present leading wireless solutions to Loblaw shoppers
Explain carrier offerings, deals, and pricing structures
Requirements: Ability to lead and inspire Wireless Sales Representatives
Ability to communicate mobile solution features and perks
Knowledge of participating wireless brands and offerings
Ability to stay updated on devices and industry trends
Customer-focused approach to phone and plan guidance
Use coaching, wireless product knowledge, and sales leadership to strengthen customer experiences and team results at The Mobile Shop.