What is the opportunity? The RBC Dominion Securities Management team located in Ottawa Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.
What will you do? Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.
Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
Ensure compliance and internal control requirements are met.
Branch technology access, setup, and troubleshooting
What do you need to succeed? Must-have Meticulous attention to detail and excellent time management skills
Exceptional written and verbal communication skills
A qualified approach to all situations to create a positive working environment
Ability to complete duties independently seeking out own answers and solutions
Nice-to-have Canadian Investment Regulatory Exam, CIRE
Knowledge of RBC Dominion Securities' systems and procedures, an asset




Experience in the securities industry is an asset
What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Benefits A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Job Skills Conflict Management
Customer Service
Customer Service Administration
Customer Service Management
Interpersonal Relationship Management
Online Customer Support
Oral Communications
Problem Management
Service Request Management
Time Management
Additional Job Details Address: 333 PRESTON ST
City: Ottawa
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform:



WEALTH MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2026-09-11
Application Deadline: 2026-11-12
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Compensation for this position Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.
Pay Range $55,000.00 - $65,000.00
Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and

#J-18808-Ljbffr

📌 Assistant Branch Operations Manager (Quebec City)
🏢 Royal Bank of Canada
📍 Quebec City