02 Nov
|
Compunnel
|
Montreal
02 Nov
Compunnel
Montreal
Lead agile service delivery as an Agile Service Delivery Manager in a hybrid role. Drive technology projects, enhance team performance, and ensure exceptional customer experiences.The Agile Service Delivery Manager is pivotal in managing high-impact projects and aligning them with business goals. With over seven years of experience, your analytical leadership will facilitate agile practices across cross-functional teams and streamline service delivery processes. You'll coordinate incident management, prioritize backlogs, and deliver comprehensive performance reports while fostering a culture of continuous improvement.Key Responsibilities:
Lead end-to-end service delivery across agile teams
Oversee incident and change management processes
Facilitate agile ceremonies and coach teams
Develop performance reports for stakeholders
Manage project risks and dependenciesRequirements:
7+ years in IT service delivery and project management
3+ years in an agile workplace
Proficient in Jira, Confluence, and Service Now
Robust leadership and communication skills
Bachelor's degree in related fieldElevate service delivery and project management by leveraging your agile expertise to enhance customer satisfaction.#J-18808-Ljbffr
📌 Agile Service Delivery Manager Hybrid Montreal
🏢 Compunnel
📍 Montreal