Introduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations.

We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a excellent place to kick-start your profession.

For more information, please visit today! Summary Statement This position is dedicated to protecting the health, safety, and rights of individuals receiving services through Delaware's Medicaid Services.

The incumbent will assist with the monitoring and oversight of Medicaid-funded services to ensure compliance with federal and state regulations while promoting quality, accountability, and trauma-informed person-centered practices.

Responsibilities include protecting client rights, investigating and processing reportable incidents and rights complaints, developing plans of correction, evaluating person-centered planning, and ensuring corrective actions through verification processes.

Conducts routine site reviews, assesses compliance, and analyzes service space.

Condition of Employment: must successfully complete and maintain a division approved certification in incident investigations.

Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.

Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.





Conducts evaluation and monitoring of programs in residential living areas to ensure adherence to ICF/IID and Medicaid Community Rule standards, and facility policies and procedures.

Reviews, oversees and evaluates habilitative plans and programs through observations, surveys and audits.

Provides consultation and instruction to facility staff and assists program units in methods of programming and self-evaluation.

Serves as Administrator during evenings and weekends in the absence of the facility head and other charge administrators, as applicable.

Assists in the development, planning and reviewing of residential service delivery systems, plans, procedures and policies.

Job Requirements JOB REQUIREMENTS for Developmental Disabilities Program Evaluator Applicants must have education, training and/or experience demonstrating competence in each of the following areas: Possession of a Bachelors degree or higher in Behavioral or Social Science or related field.

Six months experience in program evaluation such as evaluating programs and services to identify problems, determine compliance and evaluate the effectiveness and efficiency to ensure program goals and overall objectives are met.

Six months experience in recommending alternatives, improvements, courses of action and other changes based on findings.

Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, and physical and mental health treatment, prevention or rehabilitation.

Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

Six months experience in narrative report writing.

Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

📌 Developmental Disability Program Evaluator (Windsor)
🏢 DelDOT
📍 Windsor