Remote Client Advisors convert inbound business interest through consultative discovery, rapid response, and high-volume sales conversations for Toptal.
This Client Advisor position serves small and medium-sized businesses seeking Toptal solutions. You will diagnose business needs, explain value across specialized talent, HireGlobal, and AI-driven services, and guide opportunities from first call through close. Success requires client focus, business acumen, and disciplined pipeline management.
Key Responsibilities: Respond to immediate-assistance requests within five minutes
Run discovery conversations and diagnose underlying business objectives
Qualify opportunities, address concerns, and request commitment
Maintain accurate pipeline and forecast data in CRM
Coordinate specialists and sustain momentum through technical stages
Requirements: Two to three years of B2B sales experience
Experience converting inbound opportunities from first call through close
Outstanding written and verbal communication skills
Availability throughout working hours for client calls
Exceptional time management with competing deadlines
Apply consultative discovery, business acumen, and disciplined follow-through while converting inbound opportunities remotely for Toptal.